Citadines Mercer Hong Kong

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Citadines Mercer Hong Kong

Wi-Fi
Parking
Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

The 4-star Citadines Mercer Hong Kong Hotel boasts a perfect location near International Finance Centre, which is around 30 km away. Since 2011 the hotel has been offering accommodation in a 29-story building with art deco architecture and furnishings.

This excellent property is 15 minutes' walk to Hong Kong Park. The venue is set within 7 km from Hong Kong city center.

Boutiques and a market are situated next to the hotel.

Sai Ying Pun underground station is within 10 minutes' walking distance from the property. The hotel offers quick access to Fuoshan airport, which is about 145 km away.

Rooms

Offering a mini bar, a storage space, TV with satellite channels, a Nespresso coffee machine and a DVD player, luxury guestrooms boast an antique interior. Citadines Mercer Hong Kong Hotel features rooms with the city view. They offer en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The Michelin star rated restaurant serves dishes of Japanese cuisine. Yonge Piggies and Shanghai Lane are located within 100 meters away.

Services

The hotel offers limousine rental services on site.

Relax

Cribs and babysitting are available for guests with children. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Massage

Room view

  • City view
  • Harbor view

Room facilities

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
One child
3 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Citadines Mercer Hong Kong Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    6.8 km
Airports
  • Fuoshan (FUO)
    142.1 km
Train Stations
  • MTR Hong Kong Station
    700 m
Underground stations
  • Sheung Wan
    200 m
Restaurants
  • Canteen (cuisine: American)
    20 m
  • Kau Kee Restaurant (cuisine: Chinese)
    110 m
Parks
  • Aberdeen
    440 m
Beaches
  • Take Out Comedy
    390 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Rooms and availability

Premier Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Living room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Microwave
  • Media:Satellite TV
  • In-house movie
Room Description:

STUDIO PREMIER. BED & BREAKFAST. Non refundable

Premier Studio Apartment
City view
  • Room size:

    37 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Kitchenette
Citadines Mercer Hong Kong photos Room
Premier Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Local calls
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Featuring a large working space, this spacious room features a kitchenette, a microwave and a DVD player. Guest can enjoy free WiFi, minibar and local calls. Complimentary use of smartphone with unlimited 3G data, local and international connectivity up to 15 countries are offered.

Club Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Twin Room
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Double bed

  • Check Prices
Standard Suite
Harbor view
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Wi-Fi
  • Dining:Coffee/tea maker
Room Description:

All 372 rooms and suites have been newly renovated and featuring a modern and functional design. Complimentary services and amenities; Wireless broadband internet access Distilled water with daily replenishment In-room tea/coffee making facilities with kettle Welcome fresh fruit

Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Living room
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Dining area
  • Microwave
  • Media:Satellite TV
  • In-house movie
Room Description:

DOUBLE EXECUTIVE ONE BEDROOM. BED & BREAKFAST. Non refundable

Executive Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Living room
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Microwave
  • Media:Satellite TV
  • In-house movie
Room Description:

STUDIO EXECUTIVE. BED & BREAKFAST. Non refundable

Executive Studio Apartment
City view
  • Room size:

    32 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Apartment
City view
  • Room size:

    52 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 King-size bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Tiled/marble floor
  • Free local calls
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Featuring a separate living room, this spacious suite comes with a kitchenette, a microwave and a Nespresso coffee machine. Room benefits include free Wi-Fi, a free minibar and free local calls. Complimentary use of smartphone with unlimited 3G data, with local and international connectivity up to 15 countries.

Deluxe Family Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Voice mail
  • International calls
  • Telephone
  • Bathroom:Hair dryer
  • Media:Television
  • iPod docking station
  • Pay movies
Room Description:

Facilities Provided: Free in-room WiFi and broadband internet access • LED TV with over 50 TV channels • iPhone / iPod Docking Station • USB power point for charging electricity • In-room pay movies • Electronic safe • IDD direct service • Voice mail phone service • Hairdryer • Electric power : AC 220V/50 Cycles • No capacity for extra bed • Non smoking room only

Citadines Mercer Hong Kong Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • SoHo200 m
  • Mid-Levels Escallator300 m
  • Lan Kwai Fong500 m

Places of interest

  • The Center200 m
  • The Escalator400 m
  • World Wide House600 m
  • Hong Kong Catholic Cathedral of the Immaculate Conception600 m

Train stations

  • MTR Hong Kong Station600 m
  • MTR Hong Kong Station600 m

Shopping areas

  • Cat Street200 m
  • The Landmark700 m

Monuments and Landmarks

  • Man Mo Temple200 m

Museums

  • Dr Sun Yat-sen Museum300 m

Business areas

  • International Financial Centre500 m

Underground stations

  • Sheung Wan100 m
  • Central600 m
  • Hong Kong600 m

Marina

  • Hong Kong Macau Ferry Terminal500 m
  • Central Star Ferry Pier700 m
  • Central Star Ferry Pier700 m

Local attractions

  • Victoria Peak (The Peak)1.5 km
    1 Lugard Rd
  • Peak Tower1.6 km
    No. 1 Lugard Road, Victoria Peak
  • Pacific Place1.6 km
    88 Queensway, Central area of Hong Kong Island
  • Madame Tussauds Hong Kong1.5 km
    Shop P101, The Peak Tower, 128 Peak Road, The Peak
  • Peak Galleria Shopping Centre1.6 km
    Hong Kong Island 118 Peak Raod, The Peak

Near the hotel

  • Seafood Street80 m
    Sheung Wan, Central and Western District, Hong Kong Island
  • Ladder Street220 m
    Hollywood Road, Wan Chai District, Hong Kong Island
  • Cat Street Market240 m
    Sheung Wan
  • Soho290 m
    South of Hollywood Road
  • Man Mo Temple210 m
    124-126 Hollywood Road Sheung Wan
  • Sheung Wan240 m
    west of Central
  • The Center250 m
    99 Queens Road Central

Restaurants nearby

  • Canteen20 m

    Address: G/F, 19 Mercer Street
    Phone: 852-28549136

    Cuisine: American

  • The Chairman100 m

    Address: No.18 Kau U Fong, Central
    Phone: 852-25552202

    74% likes this, based on 109 reviews
    Cuisine: Chinese

  • Bonheur60 m

    Address: 6/F.,, 22-26 Bonham Strand East, Sheung Wan
    Phone: 852-25446333

    76% likes this, based on 29 reviews

  • Kau Kee Restaurant110 m

    Address: 21 Gough Street
    Phone: 852-28150123

    60% likes this, based on 104 reviews
    Cuisine: Chinese

  • Masala50 m

    Address: 10 Mercer Street, Sheung Wan
    Phone: 852-25819777

    60% likes this, based on 14 reviews
    Cuisine: Indian
    Price Range: NZD 22 - NZD 36

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Hotels nearby
One96
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0.1 km
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0.1 km
Sleeep
0.1 km
Homy Hotel Central
3 stars
0.1 km
Lan Kwai Fong Hotel
4 stars
0.1 km
The Jervois
5 stars
0.2 km
Ovolo Noho
4 stars
0.2 km
99 Bonham
4 stars
0.2 km
Cities nearby
  • Shenzhen hotels - 36 km
  • Lantau Island (Hong Kong) hotels - 27 km
  • Zhuhai hotels - 65 km
  • Macau hotels - 67 km
  • Taipa (Macau) hotels - 67 km
  • Zhucun (Guangdong) hotels - 49 km
  • Sunon hotels - 44 km
  • Hong Kong Island hotels - 6 km
  • Yim Tin hotels - 18 km
  • Muk Wu hotels - 33 km

Citadines Mercer Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Citadines Mercer Hong Kong

Average guest rating

8.2out of 10
Fabulous
Based on 155 reviews

Guest reviews

  • Single
    8.2

    Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

  • Group of friends
    8.8

    Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

  • Group of friends
    5.8

    This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

  • Older travelers
    9.6

    Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

    No general communal area.

  • Older travelers
    9.2

    We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

    Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

  • Older travelers
    10.0

    Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

    The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

  • Group of friends
    7.4

    Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

    The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

  • Single
    8.2

    Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

    I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

  • Single
    8.0

    Unlikely appearance form the outside but surprisingly good room facilities.

    Location is not ideal but close to nightlife and some business areas.

  • Couple
    9.2

    Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

    More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

  • Older travelers
    9.6

    Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

  • Older travelers
    8.8

    Small size Intersetin Design

    Room was not well maintained. Left a list of faults with reception when we left.

  • Single
    9.2

    Friendly helpful staff Room upgrade, free!

    Hard to find,taxi did it know it.

  • Couple
    7.0

    The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

  • Family with children
    9.6

    excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

How to reach hotel

hotel Citadines Mercer Hong Kong Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    6.8 km
Airports
  • Fuoshan (FUO)
    142.1 km
Train Stations
  • MTR Hong Kong Station
    700 m
Underground stations
  • Sheung Wan
    200 m
Restaurants
  • Canteen (cuisine: American)
    20 m
  • Kau Kee Restaurant (cuisine: Chinese)
    110 m
Parks
  • Aberdeen
    440 m
Beaches
  • Take Out Comedy
    390 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge